How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Cody Your Own Question

Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 1097
Experience:  Systems Administrator
Type Your Computer Question Here...
Cody is online now
A new question is answered every 9 seconds

How do I retrieve my MacBook Pro password?

Customer Question

How do I retrieve my MacBook Pro password?
Submitted: 16 days ago.
Category: Computer
Expert:  Cody replied 16 days ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 16 days ago.

follow these steps to reset your password:

  1. Turn off your Mac
  2. Press the power button while holding down Command-R. The Mac will boot into Recovery mode. When you see the load bar appear you can let go of the keys. It may take a few minutes to load.
  3. Select Disk Utility and press Continue.
  4. Choose Utilities > Terminal.
  5. Enter resetpassword (all one word, lowercase letters) and press Return
  6. Select the volume containing the account (normally this will be your Main hard drive).
  7. Choose the account to change with Select the User Account.
  8. Enter a new password ***** re-enter it into the password *****
  9. Enter a new password ***** related to the password.
  10. Click Save.
  11. A warning will appear that the password ***** changed, but not the Keychain Password. Click OK.
  12. Click Apple > Shut Down.

Now start up the Mac. You can login using the new password.