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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 4687
Experience:  B.Sc. Computer Science with Honors
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Bought used ASUS T100TAF tablet at a flea mkt. I dont have

Customer Question

Bought used ASUS T100TAF tablet at a flea mkt. I dont have password. Can you help me get past password ***** I can use it.
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: model;T100TAF-HI-WH(B)
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: Its got Window 8
Submitted: 1 month ago.
Category: Computer
Expert:  Michelle replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 1 month ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  Michelle replied 1 month ago.

Turn on the tablet and follow the steps from the tab screen

1. From the home screen, tap your Apps icon, and go to Settings.

2 Select Backup and Reset on Android 2.3 Gingerbread and above.

3 Select Factory data reset.

steps from the physical button

Make sure that the device is fully powered down.

Find your device key combination, and press and hold it to boot your Android device in recovery mode

Combination 1 - Volume Up + Camera button.
Combination 2 - Volume Down + Power button.
Combination 3 - Volume Up + Power button.
Combination 4 - Volume Up + Home + Power button.
Combination 5 - Volume Down + Volume Up + Power button.
Combination 6 - Home + Camera button.
Combination 7 - Home + Power button

Release the buttons when the device is powered on.
You will see the device booting into recovery mode.

Press the Volume Up and Volume Down keys to scroll up or down through menu options.

Select Wipe data/Factory reset with the volume keys.

Press the Power button to confirm your selection.

Continuing to use the volume buttons, Select Yes – erase all user data

Press the Power button to confirm your selection.

Your device will now be reset to its factory default state.

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