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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Aol is not on my desktop after cancelling HPHealth, since

Customer Question

aol is not on my desktop after cancelling HPHealth
JA: How long have you had this issue with your A.O.L. account?
Customer: since yesterday Oct 10/10
JA: Have you installed any updates recently?
Customer: no Pearl but I am going crazy wondering why aol was taken off my desktop just because I cancel HPHealth
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO but God bless you if connect me to aol again
Submitted: 1 month ago.
Category: Computer
Expert:  technicalcat replied 1 month ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

Did you access AOL with AOL desktop, or did you use a browser such as internet explorer (blue E icon) or firefox?

Expert:  technicalcat replied 1 month ago.

Please reply to me in the box below. thank you.