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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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T remember the old password but you keep askingme to put it

Customer Question

t remember the old password ***** you keep askingme to put it in the boix in order to change to a new password, so WHAT do I do.
JA: When did you last reset your username and password?
Customer: When I signed up for cbs all access
JA: Have you installed any updates recently?
Customer: yes, about 6 weeks ago
JA: Anything else you want the computer expert to know before I connect you?
Customer: I had to change my debit card again about three weeks ago, and now I need to update my account in order to pay you
Submitted: 16 days ago.
Category: Computer
Expert:  Byron replied 16 days ago.

Hi. My name is***** you for your question and the opportunity to assist.

I should be able to help you out with this.

Can you tell me the email address you use to sign in to CBS please?