How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I just bought a Lenovo laptop from Best Buy. I had the geek

Customer Question

I just bought a Lenovo laptop from Best Buy. I had the geek squad set it up for me. I picked it up on Sunday and everything was working fine until this a.m. All I get is a blue screen and nothing happens when I tap on it. HELP! I put it on the charger thinking that would fix it. Still nothing happening.
Submitted: 1 month ago.
Category: Computer
Expert:  Satchi replied 1 month ago.

Hi ,

Welcome to Justanswer.com .

Please remove the battery from back of the laptop and connect the charger alone .

Press the power button and let me know how it goes .

Thanks

Related Computer Questions