How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I use firefox to bring up AOL on my computer, but all of a

Customer Question

I use firefox to bring up AOL on my computer, but all of a sudden I don't get the message "you've got mail"
JA: How long have you had this issue with your A.O.L. account?
Customer: Just today
JA: Have you installed any updates recently?
Customer: yesterday
JA: Anything else you want the computer expert to know before I connect you?
Customer: If I use Google Chrome I hear the message
Submitted: 16 days ago.
Category: Computer
Expert:  John replied 16 days ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 16 days ago.

To clarify you are not seeing any emails after you login to your AOL email using Firefox am i correct ?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10?

Thank you.

Note: - Please reply using the box below.

Customer: replied 16 days ago.
This is a IMAC computer using Mac OS Sierra version 10.12
Customer: replied 16 days ago.
Never mind too expensive
Customer: replied 16 days ago.
thank you
Expert:  John replied 16 days ago.

No problem.I will request customer service to contact you.



Related Computer Questions