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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Why does Windows10 crash? Even trying to open CCS or CCSS

Customer Question

Why does Windows10 crash? Even trying to open CCS or CCSS it'll crash 3-4X. When getting online it'll either stall-out or ask to be killed. I have a Dell computer that, when we bot it, came with the Free Version of W10 when available so I updated it when it became available. Go to and no help...tried it all. The only thing I haven't done was Restore cuz I don't wanna lose everything that's on the hard-drive. Help is greatly appreciated! VKCarlson
Submitted: 15 days ago.
Category: Computer
Expert:  Kevin T replied 15 days ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 15 days ago.

Did Windows 10 come with the PC? Or did you upgrade it?

Customer: replied 15 days ago.
When we bought the PC it came with a "Upgrade to Windows 10 when available". So I did! Now what?
Expert:  Kevin T replied 15 days ago.

It's more than likely all the drivers are not fully compatible with your hardware.

It would be best If they were all updated to ensure things are running smoothly!

Do you know how to do this?

Customer: replied 14 days ago.
Never thot about that. Just 'assumed' it would be done with the upgrade.
Thanks, Kevin. I'll let ya know if that's all it takes.
Expert:  Kevin T replied 14 days ago.

No problem.

Please rate me above for helping you If possible

Customer: replied 14 days ago.
Worked so far! Thanx again, Kevin!
Will know better in the morning when it happens usually!
Expert:  Kevin T replied 14 days ago.

I can be rated at the top right, thanks Kevin.