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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I do not remember my password and am trying to reset but it

Customer Question

I do not remember my password ***** am trying to reset but it is not letting me
JA: When did you last reset your username and password?
Customer: 2 years
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 months ago.

Hi,

I'm sorry about the issue. What kind of password ***** ***** such as email password, or computer's login password, etc.?

What's the error or message?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Customer: replied 2 months ago.
I cannot reset password. I have a dell
Customer: replied 2 months ago.
I just want to reset password ***** else
Expert:  Viet - Computer Tech replied 2 months ago.

What kind of password ***** you looking for? Please tell me what is showing on the password *****

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 2 months ago.

There are many types of passwords, such as email account password, computer's login password, facebook account password, Wi-Fi / wireless password, etc.

Please let me know what type of password ***** need help with.

And does your Dell computer have windows xp, vista, or 7 or 8 or 10?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,