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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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It is not my computer, I am trying to log into my goggle

Customer Question

It is not my computer, I am trying to log into my goggle account and forgot my password ***** no matter what i do, it won't let me
JA: Have you contacted anyone about your account?
Customer: no, you are the first person
JA: Thank you.
Customer: Can you please help me
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, I just want to be able to start using this account
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Have you tried anything?

Can you please confirm your Google account email address?
Please reply at the box below. Thank you,