I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Are you able to receive new email messages?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Please reply at the box below. Thank you,
Thank you. Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
I'm sorry. Unfortunately, like many other free email providers, such as Google, Hotmail, AOL, etc., Yahoo does not provide support at all. I'm an independent computer tech; I can fix this issue for you. Also, since your yahoo email is receiving messages fine, then the issue is not with Yahoo, but with your computer. Yahoo will not fix any computer issue. I'm the computer tech; I can fix this for you. Also, we have an A+ service rating at the Better Business Bureau website:
Please let me know if you'd like to continue; we guarantee our service. Thank you,