How's it going.Let me read of your question. Give me a minute.
Does it give you an error or anything?
Can you press the Windows Key on your Keyboard and the 'R' key at the same time.
You will see the Run box. enter CMD into it and press enter
Then enter in the black box 'ping 188.8.131.52'
Press enter and tell me what you see.
Ok - thanks. Can you do the same with 127.0.0.1 as the IP.
Ok could you connect your PC via a wire s I can cannot and have a look?
Sorry, could you connect your computer to the internet with a cable instead of wireless.
This will allow me to connect remotely and have a look at your wireless If this is OK.
It should be an Ethernet cable. Does your modem have Ethernet?
Were does the one in the router go?
Yes that's correct. Ideally we need an Ethernet cable so I can connect direct to your device to look at wireless.
Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.
Please try the following and check the result:
Turn on the wireless zero configuration service in Windows XP, by following these steps:
Now try to connect to Wireless again. If it not helps, try the following:
Now try to connect to wireless and let me know the result