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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Not my computer my gmail account on my phone has lost the

Customer Question

not my computer my gmail account on my phone has lost the outgoing server setting and I can't get to the page to reset it - I get a long error message and it bombs out
JA: How long have you had this issue with your Gmail account?
Customer: since Monda6y - it was fine on Sunday
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: I reset the password ***** deleted and tried to re-add the account - nothing is working
Submitted: 1 month ago.
Category: Computer
Expert:  Martin replied 1 month ago.

Hello, how are you doing today?

Were you able to jot the error down or can you bring it up again so you type it out to me?

That will give us a good indication of what's going on.

Thank you,
Martin