How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

USED MY PASSWORD BUT HAVING PROBLEMS, 2 DAYS AGO, IHAVETRIED

Customer Question

USED MY PASSWORD***@******.*** BUT HAVING PROBLEMS
JA: When did you last reset your username and password?
Customer: 2 DAYS AGO
JA: Have you installed any updates recently?
Customer: IHAVETRIED CHANGING MY PASSWORD ***** NO SUCCESS
JA: Anything else you want the computer expert to know before I connect you?
Customer: I WANT TO GO BACK TO MY ORIGINAL - THAT IS,***@******.***
Submitted: 7 months ago.
Category: Computer
Expert:  Kevin T replied 7 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 7 months ago.

You are trying to reset your password ***** GMail?

Customer: replied 7 months ago.
Expert:  Kevin T replied 7 months ago.

Would you like me to speak you through this process?