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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a pavilion pc550-127c. Password I've used for months

Customer Question

I have a pavilion pc550-127c. Password ***** used for months don't work.
How do I reset my password.
Submitted: 2 months ago.
Category: Computer
Expert:  John replied 2 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 2 months ago.

To clarify are you using a Microsoft online password ***** has email address as user name (*****@******.***)or are you using a local user account which only have just a name as user name (John) ?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 2 months ago.

Sir please answer my above questions so that i can help you better.

Sincerely,
John

Note: - Please reply using the box below.

Customer: replied 2 months ago.
Just a name
Expert:  John replied 2 months ago.

Have you tried entering the password ***** the on-screen keyboard using the ease of access utility in the windows 10 login screen?

Expert:  John replied 2 months ago.

If you haven't please try it.This image will show you how to open on-screen keyboard

Let me know

Expert:  John replied 1 month ago.

Checking to see whether you still need help.

Note: - Please reply using the box below

Thanking you,

John

Expert:  Michelle replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.