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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My, my F6 lights up when I strat up, and when I make a

Customer Question

My
JA: What kind of computer do you have?
Customer: Hi, my F6 lights up when I strat up, and when I make a search, the asterisks appear continuously in the box...
JA: Have you installed any updates recently?
Customer: ***************************************************************************************************************************************************************this is what appears. it stops when i press the control key. my computer is an HP
JA: Anything else you want the computer expert to know before I connect you?
Customer: thats all, thanks.
Submitted: 2 months ago.
Category: Computer
Expert:  Michelle replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 2 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  Michelle replied 2 months ago.

what is the model number and how old is it?

Customer: replied 2 months ago.
Hi Michelle, Thank you for your response. My computer is an HP 350 G1, 3 years old. I have found out that a change I made on my microsoft word for 2010 caused the problem. It has resolved by itself. Would you kindly cancel my order? Thanks.
Customer: replied 2 months ago.
Appreciate yr offer. But no, for now. Thanks