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Ask Randy Computer Tech Your Own Question

Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9376
Experience:  Computer Technician
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The touchpad is killing me. My typing is interrupted I don't

Customer Question

The touchpad is killing me. My typing is interrupted I don't use it how to either turn it off or lower the sensitivity?
JA: What kind of computer do you have?
Customer: Lenovo G500s
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no and thank you
Submitted: 3 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 3 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Expert:  Randy Computer Tech replied 3 months ago.
  1. Press Fn+F8. Note: User should have the following symbol on F8 key in order to use this function.
  2. A pop up will appear UltraNav device settings
  3. Chose the second option which says Enable track point only (disable touch pad)
  4. let me know if you do not have this shortcut and we can do it a different way.
Expert:  Randy Computer Tech replied 3 months ago.

Let me know if this does not work and we can try another solution.

Please reply and let me know if you need any other assistance,

Also, please take a moment to rate my service by choosing one of the stars at the top then click submit.

Thank you!

Expert:  Randy Computer Tech replied 3 months ago.

Did that work?