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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have 2 microsoft account: I have the codeword forgotten

Customer Question

I have 2 microsoft account: ***@******.***
***@******.*** I have the codeword forgotten and can't give enough
informations to recover it .Result your last offer won't work on my windows 10 ;,I receive
constatly warnings asking to fill in my codeword but I can't .
May I suggest you cancel the " gmail account " and work with the " outlook " one .
Each time I try to cancel the "gmail" I am asked to fill in my codeword (? )
Please help me . Thank you *****
My computer window 10
Submitted: 3 months ago.
Category: Computer
Expert:  Isaac Franklin replied 3 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 3 months ago.

I am not sure what you mean by code word? Do you mean it is asking you for the password

for the email account to close it?

Please keep in mind, we do not know who you are or your personal information to 'close' anyones

account unless we communicate together back and forth to resolve your issue. I have listed below

what comes up for what you have entered.

Let me know when you are ready to proceed by replying back if you have access to these for your outlook

account?

[email protected]

Text *******88 phone number ?

~Franklin