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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Lost my sound, have tried all available in Device manager,

Customer Question

Lost my sound, have tried all available in Device manager, still says "no output device available but I hear a pop in the speakers when I
Submitted: 4 months ago.
Category: Computer
Expert:  Byron replied 4 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me which version of Windows you are using?

Customer: replied 4 months ago.
windows 10
Customer: replied 4 months ago.
Since "the system" has already billed the additional $35 and I have NO answer this is not a "friendly" start!
Expert:  Byron replied 4 months ago.

Thank you. Click in the search box and type: find and fix

and open the search result.

In the upper left of the window click View All

You'll see a list of troubleshooters.

Run the Playing Audio troubleshooter.

Expert:  Byron replied 4 months ago.

Thank you. Click in the search box and type: find and fix

and open the search result.

In the upper left of the window click View All

You'll see a list of troubleshooters.

Run the Playing Audio troubleshooter.

Expert:  Byron replied 4 months ago.

What is the brand and model of your computer and how long ago did the sound loss happen?

Expert:  Byron replied 4 months ago.

There can be many reasons why your sound went out and I have to know details in order to help you.

If the sound was working recently and suddenly stopped you can try to set the system back to the state

it was in when the sound was working. To do that, right-click on the start menu button and select Run.

The Run box will open.

In the text area type: rstrui and click OK

System Restore will open.

Click Next and put a checkmark in the box labeled "Show more restore points" (if visible)

Restore points are time stamped.

Select a restore date when your sound was working and click Next, then Finish.

When the restore is complete and the computer restarted check if you now have sound.

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