Hi, and thank you for your question. My name is ***** ***** I'll be assisting you today.
Just to clarify, do you automatically get signed in to your old Gmail account when you open up the Gmail website?
Please reply back to me below, and then we will continue further.
Please reply back to me below (using the Reply box) below, and then I'll continue to assist further. Can we go ahead with a free remote session now, so that I can troubleshoot the account issue for you?