Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
I suggest you try this on a computer for maximum 'view and options'
but i am leaving an article for you to reset your password ***** different ways.
If it is a gmail you need to change the password ***** please follow the directions below:
If you don’t know your Google Account password, follow these steps to set a new one.
If you get stuck or need help, let me know. We may have more troubleshooting to do if needed.
If you are satisfied with the help I have provided, please remember to click and submit a 5 star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.~Franklin