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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I was trying to update Windows 10 but when it went to

Customer Question

I was trying to update Windows 10 but when it went to installation phase the program never finished. It took over two hours before I turned off the computer in disgust. What is the problem? Also after turning the computer off, when playing games the computer is shut off due to overheating. It never did that before. How can I remedy both problems?
Submitted: 4 months ago.
Category: Computer
Expert:  Martin replied 4 months ago.

Hello, welcome.

Turning the computer off while it's updating can cause a number of problems - the update takes different times depending on the hardware you're running.

What operating system is the computer running now?

Windows 7, 8.1 or did it manage to load 10?