Hello and thank you for your question. I look forward to assisting you today. What is the make and model please?
You have this monitor connected to your Asus as the main monitor?
You do not need to accept the request for Premium Service. What you have paid is fine.
Did you see my last question?
Did you just start having this problem, or did the monitor work before?
Okay. Disconnect the power plug from the monitor as well as the video cable and let it set for about a minute. Power down the computer. Plug the monitor back in and power it on then the computer.
Did you already try my suggestion?
Copy and save this link: http://professional.justanswer.com/chat/index/eb5edb8114b24c3a8df3eee8af7b596c
My apologies for the delay. What version of Windows are you using?
Try holding down the Windows key and pressing the P key and let me know the selection please.