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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How do I get monitor out of power saver mode

Customer Question

How do I get monitor out of power saver mode
Submitted: 4 months ago.
Category: Computer
Expert:  Dan replied 4 months ago.

Hello and thank you for your question. I look forward to assisting you today. What is the make and model please?

Customer: replied 4 months ago.
Dell Monitor and ASUS ZenBook UX305 computer
Expert:  Dan replied 4 months ago.

You have this monitor connected to your Asus as the main monitor?

Customer: replied 4 months ago.
Is $39 the total charge or aditional?
Expert:  Dan replied 4 months ago.

You do not need to accept the request for Premium Service. What you have paid is fine.

Customer: replied 4 months ago.
OK Let's do it!!
Expert:  Dan replied 4 months ago.

Did you see my last question?

Customer: replied 4 months ago.
es the monitor is connected ASUS
Expert:  Dan replied 4 months ago.

Did you just start having this problem, or did the monitor work before?

Customer: replied 4 months ago.
It worked before
Expert:  Dan replied 4 months ago.

Okay. Disconnect the power plug from the monitor as well as the video cable and let it set for about a minute. Power down the computer. Plug the monitor back in and power it on then the computer.

Customer: replied 4 months ago.
When turning the monitor on a green light comes on and then a yellow light comes on.
The screen reads " in power save mode"
Tells me to press power button or any key on key board or move the mouse.
Nothing happens. Then I contacted you!
Expert:  Dan replied 4 months ago.

Did you already try my suggestion?

Customer: replied 4 months ago.
I will try but how do I get you again?
Expert:  Dan replied 4 months ago.

Copy and save this link: http://professional.justanswer.com/chat/index/eb5edb8114b24c3a8df3eee8af7b596c

Customer: replied 4 months ago.
Dan I have tried to get back to you.
I did all you aksed and still no success
Customer: replied 4 months ago.
It has taken me an hour to find how to get back to you.
Pleas help!S!!
Expert:  Dan replied 4 months ago.

My apologies for the delay. What version of Windows are you using?

Customer: replied 4 months ago.
Dan This is Windows 10
Customer: replied 4 months ago.
Dan you do not answer me!!!
Expert:  Dan replied 4 months ago.

Try holding down the Windows key and pressing the P key and let me know the selection please.

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