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Ask Viet - Computer Tech Your Own Question

Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35243
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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How do i delete aol emails all at once, since aol was

Customer Question

how do i delete aol emails all at once
JA: How long have you had this issue with your A.O.L. account?
Customer: since aol was updated on old aon i could all at once
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 months ago.

Hi,

I'm sorry about the issue. Is there any error or message trying to select all / delete all?

Do you use the AOL Desktop program? Or do you use the AOL.com website?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 2 months ago.

Solution #1:

  1. Click on the first message at the top.
  2. Scroll down to the bottom.
  3. Press and keep holding the Shift key on the keyboard while clicking on the last message at the bottom, then release.
    - This should select all messages.
  4. Then click on Delete.

Solution #2:

- If you use the AOL Desktop program, then please try the following:

  1. Click on the first message at the top.
  2. Press and keep holding the key Shift on the keyboard, then press the key End on the keyboard, then release both keys.
    - This should select all messages.
  3. Click on Delete.

Solution #3:

  1. Scroll down to the bottom.
  2. Click on the small box in front of the item called FROM near the top.
    - This should select all messages.
  3. Click on Delete.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,