How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I just signed on for a 7-day trial of acrobat. Downloaded

Customer Question

I just signed on for a 7-day trial of acrobat. Downloaded and installed. Now I have a window about verifying my e-mail address that I cannot close
JA: How much experience do you have with this particular machine?
Customer: have never used acrobat
JA: Have you installed any updates recently?
Customer: yes. yesterday I updated my OS
JA: Anything else you want the computer expert to know before I connect you?
Customer: I just want to be able to close that window. My e-mail has been verified.
Submitted: 2 months ago.
Category: Computer
Expert:  Richard replied 2 months ago.

Hi there and welcome

Are you on a windows or mac computer? And which version?