Hello, and thank you for using this service.
Sorry you are having trouble. I will help you know.
What is the name and version of the application that is crashing?
Do you have an option click on the report from the crash reporter, or do you see any error messages or codes? If so, please send then to me here.
I'm actually going to be away from my desk for awhile, so I'll forward your question out to the other experts.
Hi there and welcome
Is it only with this one file you get the error?
Or you cannot open any files at all in Quark?
thanks, ***** ***** try to reset the quark preferences.
Can you close all programs
then click on finder, then click on Go to folder
Then press enter
Then go to preferences
Trash the Quark folder there
Restart the mac and tell me if you can now open it please
ok, points to an issue in Quark
Send then the applications via Finder to the Trash
restart, install Quark and tell me if it then opens please.