How can I help you Tim?
Ok, I'm going to repeat it back just so I'm clear with you. You have an email account through outlook, through outlook.com? You can't get in it because they are sending a code to that mailbox? Or are we sending a code to that mailbox? Who is sending the code?
I never heard back from you, did you get this issue resolved? Do you still need help! I'd be happy to help get you through this.