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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Are you there Andy?

Customer Question

are you there Andy?
Submitted: 2 months ago.
Category: Computer
Expert:  Andrew James replied 2 months ago.

How can I help you Tim?

Customer: replied 2 months ago.
I am so frustrated trying to communicate with you folks. I have tried 4 times with one where I gave you my credit card for the $5 start fee. The questions is I can not get into my e mail account with MSn OUTLOOK. You keep trying to send a code to my e mail but that is exactly the problem I am having. I can not get into my e mail to get the code to correct the problem.
Customer: replied 2 months ago.
did you get my reply?
Expert:  Andrew James replied 2 months ago.

Ok, I'm going to repeat it back just so I'm clear with you. You have an email account through outlook, through You can't get in it because they are sending a code to that mailbox? Or are we sending a code to that mailbox? Who is sending the code?

Expert:  Andrew James replied 1 month ago.

Hey Tim,

I never heard back from you, did you get this issue resolved? Do you still need help! I'd be happy to help get you through this.