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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I sign onto AOL, the Welcome screen keeps flickering

Customer Question

When I sign onto AOL, the Welcome screen keeps flickering and isn't loading properly, cannot be read.
JA: How long have you had this issue with your A.O.L. account?
Customer: Many times when I try to view one of the articles on WELCOME, I get a message "WHOOPS" and the screen goes blank. This has been happening for the past couple of weeks. Then yesterday, the WELCOME screen flickers and disappears.
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Computer
Expert:  John replied 7 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. Please give me a moment while I review your question.

Expert:  John replied 7 months ago.

Could you please provide the following details

On which web browser are you opening the AOL page,is it Internet explorer, Mozilla Firefox, Chrome or any other?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10?

Thank you.

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