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Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 2334
Experience:  10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
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I cannot open word on my computer my excel also effective my

Customer Question

I cannot open word on my computer my excel also effective my installation disk is lost so I don't have my product key code to uninstall and install if I take it to be repaired since I have done all I can will it be a problem to repair or is there another way to find code
Submitted: 2 months ago.
Category: Computer
Expert:  Martin replied 2 months ago.

Hello, how are you?

We may still be able to recover the code.

How long ago did you uninstall it?

Customer: replied 2 months ago.
Couldn't uninstall asked for code
Customer: replied 2 months ago.
I don't want remote assistance at this time
Expert:  Martin replied 2 months ago.

How did you install Word the first time?

Using a disc, downloaded or did it come with the computer?

Remote might be the only way we can recover the code but if you like I can give you other suggestions via chat.

Martin

Customer: replied 2 months ago.
can I get an answer to my question not interested in spending anymore money
Customer: replied 2 months ago.
Vis chat
Expert:  Martin replied 2 months ago.

Yes, you can get OpenOffice instead which is free and allows you to use Word, Excel and Powerpoint:

http://www.openoffice.org/download/

Customer: replied 2 months ago.
I had disc was lost when I relocated I'll try r suggestion if that doesn't work then I'll do remote access thank you for your help
Expert:  Martin replied 2 months ago.

How did it go?

Expert:  Martin replied 2 months ago.

If you have any doubts or would like any additional information or assistance, please do not hesitate to let me know.

And if you could take a moment to click on one of the green stars at the top to rate me for my time, it would be greatly appreciated!

Remember you can continue replying to me until you've got all the information you need.

Regards,
Martin

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