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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Gateway Mybackup wouldn't stop so I deleted. Now I want to

Customer Question

Gateway Mybackup wouldn't stop so I deleted. Now I want to find a legit download to reinstall. Any hope?
JA: How much experience do you have with this particular machine?
Customer: So so.
JA: Have you installed any updates recently?
Customer: Yes, auto for Win10 which now gives me a Microsoft Visual C++ Runtime Library runtime error msg every time I sign on. This was going to be my next question.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Nope.
Submitted: 8 months ago.
Category: Computer
Expert:  Kamil Anwar replied 8 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

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