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Andy
Andy, Computer Consultant
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My new HP DeakJet printer is not working

Customer Question

My new HP DeakJet printer is not working
Submitted: 5 months ago.
Category: Computer
Expert:  Jennifer French replied 5 months ago.

Hello! My name is Jennie! I'll be assisting you tonight.

I'm sorry to hear that you can't print anything! I'll do what I can to help you fix this.

First, I need some information, if you don't mind.

What is the make and model of this printer? Are you using a MAC or a Windows PC to print from?

Customer: replied 5 months ago.
HP DeskJet 1112, for windows 10
Expert:  Jennifer French replied 5 months ago.

Are you getting any error messages? Is the printer making any weird noises? Is your PC throwing any errors or yellow exclamation points or red circles?

Expert:  Jennifer French replied 5 months ago.

Were you still needing help?

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