Hello! My name is Jennie! I'll be assisting you tonight.
I'm sorry to hear that you can't print anything! I'll do what I can to help you fix this.
First, I need some information, if you don't mind.
What is the make and model of this printer? Are you using a MAC or a Windows PC to print from?
Are you getting any error messages? Is the printer making any weird noises? Is your PC throwing any errors or yellow exclamation points or red circles?
Were you still needing help?