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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Toshiba flat screen locked, April 2010 A18158c39152L1 model

Customer Question

Toshiba flat screen locked
JA: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?
Customer: April 2010 A18158c39152L1 model no. 37E200U Dolby digital
JA: Have you installed any updates recently?
Customer: no!
JA: Anything else you want the computer expert to know before I connect you?
Customer: no!
Submitted: 2 months ago.
Category: Computer
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 2 months ago.

Is it asking you for a pin or password?

Expert:  Nathan replied 2 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

Customer: replied 2 months ago.
I thought I paid for your assistance. I wanted you to unlock mt Toshiba flat screen TV.
Expert:  Nathan replied 2 months ago.

Yes you did pay, but there was no further communication with you.

I need to know specifically what the tv is asking you for, exactly what do you see on the tv screen?