How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I am using my wife's computer because my computer wants me

Customer Question

I am using my wife's computer because my computer wants me to "put in a password.
I don't have a password.My recently obtained License No is IM36P-4YDAA-OB4XR-Q535H-Z4M9V-GM9SJFor many years I used finger print (swipe?)Can you help?
Submitted: 24 days ago.
Category: Computer
Expert:  Karen09 replied 24 days ago.


I will try to help you with your issue. What is the make and model of your computer and what operating system are you using? Which license are you referring to? When were you last able to access your computer?