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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My Asus X540l laptop is having some problem, OS is Windows10

Customer Question

Hi My Asus X540l laptop is having some problem
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: OS is Windows10 and model is X540L
JA: Have you installed any updates recently?
Customer: no its brand new, I just got it yesterday
JA: Anything else you want the computer expert to know before I connect you?
Customer: my touchpad is not working
Submitted: 2 months ago.
Category: Computer
Expert:  Mr.Med replied 2 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 2 months ago.

if you just bought your laptop yesterday, it means that it is still under warranty, You can contact ASUS so they can fix it for free.

let me know if you need further help

Thank you