How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete, Computer Engineer
Category: Computer
Satisfied Customers: 15433
Experience:  CISCO certified, Microsoft proficient, computing expert.
Type Your Computer Question Here...
Pete is online now
A new question is answered every 9 seconds

Outlook 2013 index is rebuilding - taking forever, 2 days

Customer Question

Outlook 2013 index is rebuilding - taking forever
JA: How long has this been an issue?
Customer: 2 days after emptying delete folder
JA: Have you installed any updates recently?
Customer: no, but I've activated a batch file with copies the PST to a backup folder.
JA: Anything else you want the computer expert to know before I connect you?
Customer: is this going to be a charge to me?
Submitted: 22 days ago.
Category: Computer
Expert:  Pete replied 22 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 22 days ago.

What size is the PST folder?

Approximately how many items originally needed indexed?

How many items are remaining still to be indexed?

Customer: replied 22 days ago.
27 gigs. 75,000 to be indexed
Customer: replied 22 days ago.
I am not at the computer. cannot remotely connect.
Expert:  Pete replied 22 days ago.

You can ignore any automated offers for remote assistance, and we can reply back and forth here instead.

Was it 75,000 items initially, or are there 75,000 remaining to be indexed?

75,000 items could take around 6-8 hours to index.

Customer: replied 22 days ago.
Okay, I'm back.
75K items remaining, I think.
Customer: replied 22 days ago.
Windows 10 64-bit with Office 2013 64-bit.
Expert:  Pete replied 22 days ago.

Ok, and how many items are remaining now?