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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I got my new computer I had trouble setting up an

Customer Question

When I got my new computer I had trouble setting up an account. Microsoft would not let me use my regular email address. I have put so many emails and passwords in I am lost. Is there any way I could erase everything I put in and start from scratch with your help. I created two other emails, but they don't work. I am sick of trying to get this Microsoft crap to work with all the crap I have to fill out. I need help. I am retired and not very good on computers. My email address is***@******.***. Please help me so I can use all my programs. Unable to use some of them. Been having trouble since about Jun 20
Submitted: 24 days ago.
Category: Computer
Expert:  Michelle replied 24 days ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 24 days ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Expert:  Michelle replied 24 days ago.

let me know when you are ready.