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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Can not connect to internet, HP desktop, started yesterday a

Customer Question

can not connect to internet
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: HP desktop
JA: How long has this been going on? What troubleshooting have you tried?
Customer: started yesterday a virus or hacker tried to go on my site
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  GeekGal replied 2 months ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows. I'm sorry that you're having this issue. It would be my pleasure to help you resolve this. Do you know what operating system your Hp computer has? Is it Windows xp, Vista, 7, 8, or Windows 10?