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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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After connecting it to our company domain, it will not allow

Customer Question

After connecting it to our company domain, it will not allow any domain account to connect. Returns invalid username/password.
JA: Have you tested the connections by doing a ping utility test?
Customer: Win 10 Operating system
JA: Have you installed any updates recently?
Customer: It is a new computer
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Cody replied 2 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 2 months ago.

You're trying to remote in with remote desktop, or just login to the computer?

Customer: replied 2 months ago.
Just login to the computer, we are on a domain.
Customer: replied 2 months ago.
I was able to successfully join the computer to the domain, but after the restart it will not allow any domain accounts to log in