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Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 940
Experience:  Networks & Security Engineer
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How can I reset my IPad when I' be forget one of the

Customer Question

How can I reset my IPad when I' be forget one of the security answers?
Submitted: 23 days ago.
Category: Computer
Expert:  Mr.Med replied 23 days ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 23 days ago.

I'm sorry about the issue, the only solution you can do is to restore the ipad, which will cause you to lose all data (photos, files, ect...) currently on it. If you made a backup prior to losing the password, you should be able to restore that.

Here are the steps to restore the ipad :

1-Download Itunes from :

2-Install itunes and plug in your iPad to your pc

3-press and hold the home button and the sleep/wake/power button at the same time for 45 seconds until the Apple logo appears, once that appears you can release the buttons

4-iTunes will give message iTunes has detected an iPad in recivery mode you must restore this iPad to continue

5-click restore if it does not go through click on the iPad in the left hand side of iTunes and click restore

6-restore iPad and now you should have your iPad back.

Additional Information :

Hope this help, if you need further help please let me know and i will gladly continue to help

Thank you

Expert:  Mr.Med replied 23 days ago.

Has everything worked out, do you still need help please?

Expert:  Mr.Med replied 21 days ago.


if you still further assistance please reply back to me and i will gladly continue to help


Expert:  Mr.Med replied 21 days ago.

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Thank you

Expert:  Mr.Med replied 21 days ago.