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Hi. My name is***** you for your question. Can you tell me which version of the AOL desktop software
you are using and which version of Windows?
On your keyboard, hold down the Windows logo key (just to the left of the spacebar) and press R
the Run box will open.
In the text area type: sinf and click OK.
In the AOL system information window click Utilities
under AOL utilities click Close all AOL programs
click the AOL software tab on the left
click Quick Restore
say OK to the warning
When Quick Restore has finished, open AOL and check if the typing issue persists.
Let me know the result please.
That won't work with every version of AOL Desktop and that's why I asked at the
beginning what version you were using?
No. From your AOL window can you click Help>>About ?
If your click Start>>All Programs, do you an entry for AOL or AOL Desktop?
What I'm trying to determine is how you are accessing AOL mail. Through a browser like
Internet Explorer, Google Chrome or Mozilla Firefox or is it being accessed through
the AOL Desktop program?
Not sure what is meant by that.
If you click Start>>All Programs, do you see an entry for AOL or AOL Desktop?
Close Internet Explorer. Hold down the Windows logo key (just to the left of the spacebar) and press R.
The Run box will open. In the text area type: iexplore.exe -extoff
This opens Internet Explorer with all add-ons disabled.
Try typing an email. If there are no issues it means one of the add-ons installed in the browser is causing this.