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Hello Cliff, and thank you for using this service.
Sorry you are having trouble. I will help you now.
What model ideacenter is this? Also, which windows version are you running on it? 7, 8, or 10?
Please hold the power button in on the computer for 15 seconds. It will turn off during this time.
Wait 10 seconds.
Press and release power button.
Tell me exactly what you see until the system stops. Please do not press any keys during this process.
Sorry, I am out of ideas. Will opt out to other experts for review. Another expert will be with you soon. Thanks.
Hi there and welcome
Can you power off the computer
Then hold the left SHIFT key and with it held, power it on and keep tapping F8 until you get to a menu
Tell me please if you can get to this menu
ok, power it off
Hold F11 and with this held power it on
Keep F11 held until you get to a menu
Can you get to this?