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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am having trouble with my google account. The internet is

Customer Question

I am having trouble with my google account. The internet is working fine, but I have not had access to my email for several days.
JA: Have you done a bandwidth test?
Customer: I don't know how to do that.
JA: Have you installed any updates recently?
Customer: yes, on Sept 19th I received a message that made me change my google password. Seems like that is when I started having trouble.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 months ago.

Hi,

I'm sorry about the issue. Is there any error or message when accessing your email?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can you please confirm the email address you are having issue with?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 2 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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