My name is ***** ***** of the expert in Computer Category. I would like to assist you with your issue and would be your active expert..
Have you installed Roxio Easy DVD software right from same disk
or You just downloaded software from internet and use key on disc to activate
What you mean when you say registered...
Did it mean the key you entered worked..
Have you received the Product key?
The product gets registered only when you apply the key
Did "Roxio Easy DVD" software shows its registered?
I can start a secure remote session if you want me to check..
Do you mind starting a remote session..
Find product key on your email..
You can use that key to register Roxio software
Can you tell me the Roxio software version please?
The password ***** received is the Roxio Account password..
You may login to below Roxio account, from there you can find out the key
Does software shows its registered..
Its just a 10mins job if you allow me a remote session.
You may open Roxio software and see about section. It tells us whether software is registered or not
Please download and run remote tool on your computer
Are you there
Are you still there