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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 785
Experience:  Technical Support Coach at Liberty Tax Service
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Et the image from my lifeframe camera right side up again?

Customer Question

et the image from my lifeframe camera right side up again?
JA: What kind of computer do you have?
Customer: ASUS Laptop
JA: Have you installed any updates recently?
Customer: It has been wrong since the Windows 10 upgrade
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Computer
Expert:  Isaac Franklin replied 9 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 9 months ago.

Can you send me the model of your Asus?

We are going to look at your drivers.

Customer: replied 9 months ago.
Ok, it is an ASUS K2F series laptop
Expert:  Isaac Franklin replied 9 months ago.

I will be more than happy to resolve this for you through remote support, but

Payment for this service failed, please do not fulfill yet. We will attempt to reach this customer to fix the situation.

http://ww2.justanswer.com/phone

I am sending you a remote support offer. when you contact customer service, or they contact you, please click accept on

it and i will do this for you. Until then, we will continue written. I am going to find your driver while you call.

Expert:  Isaac Franklin replied 9 months ago.

Follow this guide for me. There is a blue download on there for drivers once you read through. It is only a 3

step process. Let me know the results and we will go from there.

http://windowsreport.com/webcam-problems-windows-10/

If you are satisfied with the help I have provided, please remember to click and submit a 5 star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.
~Franklin

Customer: replied 9 months ago.
I was able to correct the image myself. Thank you for the offer of help.
Expert:  Isaac Franklin replied 9 months ago.

Okay. I am glad it got resolved for you.

If you are satisfied with the help I have provided, please remember to click and submit a 5 star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.
~Franklin

Expert:  Isaac Franklin replied 9 months ago.

That is for remote support. Can you please hit the star rating to close the question out?

Thank you.

If you are satisfied with the help I have provided, please remember to click and submit a 5 star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.
~Franklin

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