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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I turned on my computer I had the following message:

Customer Question

When I turned on my computer I had the following message:
P.C. needs to be repaired. Operating system file missing. Need to use recovery tools. Contact manufacturer.
Now it says: Required device is not connected. Insert Windows installation discand restart your computer. Chose language settings. Click Repair Your Computer.
What do I do?
Please contact me at(###) ###-####
With thanks, ***** ***** Toronto
Submitted: 2 months ago.
Category: Computer
Expert:  Jason Jones replied 2 months ago.

Hello,
I am the person that will be helping you today.

What is the brand and model name of your computer?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 2 months ago.
It is a Thinkpad X230
Expert:  Jason Jones replied 2 months ago.

After you first turn the computer on and press either F11 or F12, are you given the system recovery options?

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