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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I joined match and cant open my account, yes but they were

Customer Question

I joined match and cant open my account
JA: Have you contacted anyone about your account?
Customer: yes but they were not much help
JA: Have you installed any updates recently?
Customer: no I was able to get in but after a few more tries a message says my account is blocked try again later
JA: Anything else you want the computer expert to know before I connect you?
Customer: i then joined with a dirrefent email address and was able to get in the first time then cant get in
Submitted: 2 months ago.
Category: Computer
Expert:  Isaac Franklin replied 2 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 2 months ago.

What device and operating system are you using?

When is the last time you tried to log in and using what browser? Chrome, Firefox, IE etc?

Customer: replied 2 months ago.
Am using windows
Expert:  Isaac Franklin replied 2 months ago.

When is the last time you tried to log in and using what browser? Chrome, Firefox, IE etc?

Are you on a computer? Hp, Asus, etc?

windows 7,8, 10 ?

Customer: replied 2 months ago.
Chrome
Expert:  Isaac Franklin replied 2 months ago.

When is the last time you tried to log in on the computer?

and the exact error you are seeing?

Customer: replied 2 months ago.
Windows
Customer: replied 2 months ago.
Windows 7
Customer: replied 2 months ago.
Just logged in today
Customer: replied 2 months ago.
Can u Help me
Expert:  Isaac Franklin replied 2 months ago.

the exact error you are seeing?

Are you able to screenshot? or type the exact message here?