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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cannot find old skype accounts. Continually starting new

Customer Question

cannot find old skype accounts. Continually starting new ones and losing contacts
JA: Have you contacted anyone about your account?
Customer: how?
JA: Have you installed any updates recently?
Customer: Windows 10
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.


I'm sorry about the issue. Did you change your email address recently that may have caused this issue?

What is the user name of the old skype account you'd like to keep?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

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