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Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 1293
Experience:  Networks & Security Engineer
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When I post a photo, it posts upside down. I tried taking a

Customer Question

When I post a photo, it posts upside down. I tried taking a photo upside down, thinking it would post right side up, but it still posted upside down. Help!!
Submitted: 9 months ago.
Category: Computer
Expert:  Mr.Med replied 9 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 9 months ago.

In which website you try to post the photo please? eg : flickr?

Are you using windows or a mac computer ?

Customer: replied 9 months ago.
I post to facebook
Customer: replied 9 months ago.
I don't what the web site is
Expert:  Mr.Med replied 9 months ago.

Please post the photo you want to facebook (even it is upside down) then follow the steps below to rotate your photo :

  1. Click on the photo you want to rotate
  2. Hover over the photo and click Options at the bottom of the photo
  3. Select Rotate Left or Rotate Right

Additional information : https://www.youtube.com/watch?v=4IUC5ZnQVnw

Thank you

Expert:  Mr.Med replied 9 months ago.

Please let me know the results

regards,

Customer: replied 9 months ago.
I tried to rotate the photo. It is right side up I my photos, but when posted, it shows up on Facebook, upside down
Customer: replied 9 months ago.
It still posts upside down
Expert:  Mr.Med replied 9 months ago.

Would you like me to set up a remote session, which will allow me to connect directly to your screen and assist you quickly with this issue?

Expert:  Mr.Med replied 9 months ago.

Have you tried my previous steps ?

Customer: replied 9 months ago.
Set up remote, please
Expert:  Mr.Med replied 9 months ago.

Please open up the following link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=032edc00-0120-4aea-835b-81128576abbf

Join the session, then a remote file will be downloaded.

OPEN/RUN the remote file from your downloads (press CTRL + J to open up the Downloads window).
PS - If we are not connected in five minutes, please reply back to me below.

Customer: replied 9 months ago.
It won't download on Safari
Expert:  Mr.Med replied 9 months ago.

Do you use a mac computer please?

Customer: replied 9 months ago.
Using an Apple I phone
Customer: replied 9 months ago.
Hello?
Expert:  Mr.Med replied 9 months ago.

unfortunately I can not access your iPhone remotely, You need to post the photo from a computer and then you can follow the steps below :

  1. Click on the photo you want to rotate
  2. Hover over the photo and click Options at the bottom of the photo
  3. Select Rotate Left or Rotate Right

When you take picture with your iPhone Please note that the camera lens should be on top. Launch the "Camera" app and practice holding the iPhone in landscape mode. The position of the Volume buttons on the bottom may make it awkward at first. Place your left thumb on one of the volume control buttons and look at the screen to ensure your fingers are not covering the camera lens.

Turn the iPhone so the camera is using portrait mode. Note that the Home button is on the bottom. Place a finger of your left hand on one of the Volume buttons.

Take a picture and then tap its thumbnail in the bottom right corner of the screen to see it in the Photos app. Note that the photo is right-side-up.

Let me know if you need further help

Thank you

Customer: replied 9 months ago.
Ok I will get on the computer & get back to you
Expert:  Mr.Med replied 9 months ago.

If you have a moment please rate my answer by clicking on one of the stars below, positive rating are apprecited

Thank you

Customer: replied 9 months ago.
I'll rate you after this is resolved
Expert:  Mr.Med replied 9 months ago.

If we cant help you solve the issue, please do not rate my answer as poor or bad service, you will be entitled to a full refund.

Thank you

Customer: replied 9 months ago.
I have the site up but don't see "join"
Expert:  Mr.Med replied 9 months ago.

Click the "I agree" button then a remote file will be downloaded.

OPEN/RUN the remote file from your downloads (press CTRL + J to open up the Downloads window).
PS - If we are not connected in five minutes, please reply back to me below.

Expert:  Mr.Med replied 9 months ago.

If you are on a computer, please login to your facebook using your email/phone number and password.

Click on the photo you want to rotate (or upload/post it again) then follow the steps below :

  1. Click on the photo you want to rotate
  2. Hover over the photo and click Options at the bottom of the photo
  3. Select Rotate Left or Rotate Right

Additional information : https://www.youtube.com/watch?v=4IUC5ZnQVnw

Customer: replied 9 months ago.
I am in the "customer service/jus answer. Don't see join
Expert:  Mr.Med replied 9 months ago.

Are you using a computer now ? do you use windows or mac computer please?

Customer: replied 9 months ago.
Windows
Expert:  Mr.Med replied 9 months ago.

Please login to your facebook account, let me know when you do that

Customer: replied 9 months ago.
Cancel this. I'm not able to get what I'm supposed to do. Thanks.
Expert:  Mr.Med replied 9 months ago.

Ok, Please do not rate my answer.

Thank you