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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My contact list was deleted when AOL asked me to change my

Customer Question

My contact list was deleted when AOL asked me to change my password ***** my computer was hacked! Please help me.
JA: How long have you had this issue with your A.O.L. account?
Customer: 2 days
JA: Have you installed any updates recently?
Customer: No, all I did was change the password.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I also restored it to a previous date. 5/16
Submitted: 2 months ago.
Category: Computer
Expert:  Michelle replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 2 months ago.

please sign in on aol webmail by clicking here

on the left side pane click on contacts and check if your contacts are there in webmail or not

let me know and i will suggest further accordingly