Hi there and welcome
Can you do the following please Jim
Go to start, control panel, programs, uninstall a program
Click on Google Chrome and click uninstall.
Once done, restart
Then open Internet Explorer and go to www.google.com/chrome
Install it from there and it should then function
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else let me know the results please