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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How do i turn on my audio, it is a Dell and it just happened

Customer Question

How do i turn on my audio
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: it is a Dell and it just happened before it was working ok
JA: How long has this been going on? What troubleshooting have you tried?
Customer: none i do not know what is wrong
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Computer
Expert:  Mr.Med replied 7 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 7 months ago.

What is the model of your Dell computer, it is a laptop or a desktop ?

What is the version of your windows OS ?

Customer: replied 7 months ago.
desktop windows 10
Expert:  Mr.Med replied 7 months ago.

Thank you, ***** ***** installed any updates recently?

Expert:  Mr.Med replied 7 months ago.

Right click on start, Type devmgmt.msc in the Search bar and press Enter

It will open Device Manager

Expand Sound, video and game controllers and let me know the name of devices listed under it

Also tell me if you see any device with an yellow ! or ? mark next to it in Device Manager window

Expert:  Mr.Med replied 7 months ago.

Do you still need help please?

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